Scale your CX with dedicated offshore customer support teams. 24/7 coverage, seamless integration, and 40-60% cost savings.
A dedicated offshore customer support team is a full-time support professional, or group of them, assigned exclusively to one company's customers. They work inside your helpdesk, follow your tone and escalation rules, and can extend coverage to 24/7 without onshore night-shift premiums.
You get a full-time professional who works only for your organization. Unlike a traditional BPO, there is no shared service pool and no agent splitting attention across other accounts.
Built for business owners, COOs, and operations leaders who need to scale capacity quickly without the burden of domestic payroll, recruitment fees, and infrastructure costs.
Flat-rate monthly pricing saves 40-60% compared with a domestic hire once payroll taxes, benefits, and recruitment fees are counted. No hidden fees and no lock-in.
We source, vet, and onboard your dedicated professional into your systems within two weeks. Sarca handles the HR, payroll, and infrastructure; you manage the output.
Yes. Because Sarca professionals work from a different time zone, 24/7 or follow-the-sun coverage is achievable without paying onshore night-shift differentials.
No. Your Sarca professional works exclusively for your company, full-time. There is no shared service pool and no split attention across accounts, which is the core difference between Sarca and a traditional BPO.
Sarca guarantees a 14-day go-live. We source, vet, and onboard your dedicated professional into your existing systems and workflows within two weeks of the discovery call.
Sarca uses flat-rate monthly pricing that typically saves 40-60% versus an equivalent domestic hire, with no recruitment fees, payroll overhead, or infrastructure costs.
Book a free 15-minute call. Tell us about your business. We'll show you exactly how Sarca can help.